Returns & Exchanges

At Nestasia New Arrivals, we want you to love every piece you bring home; if you are not completely satisfied, you can return or exchange eligible items within 7 days of delivery. Our hassle-free process ensures that your journey to a beautiful home remains seamless and enjoyable.

Return Process

• 1.
  Initiate Request

  Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the items are unused, in their original packaging, and include all tags; then upload clear photos of the product for our team to review.

• 3.
  Reverse Pickup

  Once your request is approved, a courier partner will be assigned to pick up the package from your doorstep within 48-72 hours.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final inspection, your refund or exchange will be processed within 5-7 business days.